Privacy Policy
GDPR, or the General Data Protection Regulation, is a set of regulations that places new restrictions on how companies handle your personal data.
This privacy notice describes how we collect and use personal information about you during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR).
By using our services or providing your personal data to us, you expressly consent to the collection, use and transfer of that personal data by us or on our behalf as set out in this Privacy Policy. You still have the right to ask us not to process your data in certain ways, and if you do so, we will respect your wishes.
We hope the following sections will answer any questions you have, but if not please do get in touch with us.
Information About Us
We organise our tours under the HUNGAROBIRDS name, which is registered by Zoltan Pabar in HUNGARY (registration number 15191350. Address is at H-5420 Túrkeve, Simon str 3/a, Hungary). The best way to contact us is by email at hungarobirds@gmail.com
What Information We Collect
We collect information such as your name, contact details, passport details, travel preferences and special needs/dietary requirements that you supply us or is supplied to us, about you and other persons on your booking.
How We Collect Your Information
We collect your information when you request more details about our holidays from us, contact us by email or phone (and vice versa), make a booking, use our website, connect with us via social media and any other interaction we have with you. We will update your information whenever we can to keep it current, accurate and complete.
We use Google Analytics to track how many visitors visit our website and which pages are visited the most. Google Analytics uses cookies in order to achieve this. Google Analytics does not collect or monitor any personal information about the visitor. We are not able to see who visited the website.
What We Use Your Information For
Supply Of Services And Fulfilment Of Contract
By dealing with us, you are giving your consent for this use, which may include the transfer and disclosure of your personal data for our ordinary business purposes. Examples of the kind of trusted third parties we work with include:
• To be able to supply you with our services, including your holiday, security, incident/accident management, etc., we may disclose and process your information outside the UK/EEA. In order for you to travel abroad, it may be obligatory to disclose and process your information for immigration, border control, security and anti-terrorism purposes, or any other purposes which are deemed as appropriate. Most countries will only permit travel if you provide your advance passenger information (passport details), although these requirements may differ depending on your destination and you are advised to check.
• Information (such as health) are viewed as “sensitive personal data”. We may collect it to provide you with our services, cater to your requirements or act in your interest, and we are only willing to accept sensitive personal data on the provision that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to exchange relevant information and sensitive personal data with us in situations where we/they need to act on your behalf or in the interest of passengers or in an emergency.
• We may collect and process your information for the purposes listed below and disclose the same to companies and service providers who act as “data processors” on our behalf, or to credit and fraud agencies (some of whom are located outside the UK/EEA). These purposes include service, customer care, operation and efficiencies, product innovation, administration, business management, risk assessment/management, security, fraud and crime prevention/detection, social media, reviews, advertising and marketing, research and analysis, activities and trends, profiling customer purchasing preferences, credit checking and debt collection, dispute resolution/litigation.
• Outside the European Economic Area (EEA), data protection controls may not be as strong as the legal requirements in this country, although we will take every effort to ensure your information is handled appropriately as much as possible.
• IT companies who support our website, electronic mailings and other business systems may have access to personal information if needed to perform functions necessary to maintain our business, but will only be permitted by us to use such personal information for the purpose of performing that function (which may include one to which you have expressly given your consent) and not for any other purpose. If you do not agree to our use of your information as described above, we cannot accept your booking.
• Using your information, we may contact you with or make available to you information about new products, services or forthcoming events. We may send you our email newsletters, including tour news, new tours, special offers or other information which we think may be of interest to you. We may tailor the information you receive or see; this will mean we can make available to you more personalised and pertinent communications. We may use technologies and work with business partners to achieve this.
• We will always give you the opportunity to opt out of receiving brochures and newsletters, and you will always be able to unsubscribe from our each of our marketing emails (see ‘Your Rights’ below).
What We Will Never Use Your Information For
Please be assured that we will never share, sell or distribute your personal data to any third parties except where a booking has been made with us and we have your consent (see following), or we are required by law to do so.
We will never collect or store any financial information such as your bank account or payment card details on our database.
How Long Do We Keep Your Data
Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected or the law requires.
We usually keep any general email correspondence with you for a period of five years, then delete it.
Cookies
Our website contains links to third party websites not controlled or owned by us. For example, reference sites or services websites. It is your responsibility to check the status of these sites before using them.
Your Rights
• Please let us know in writing if you like to see the personal data we hold about you, as you are entitled to a copy of this information and to correct any inaccuracies. We will supply this information within a maximum of 30 days of receiving your request.
• You have the right to ask not to receive direct marketing material from us, and as soon as properly notified by you, we will take steps to stop using your information in this way. You will also be able to remove yourself from our emailing list by clicking on the “Unsubscribe” link at the bottom of all marketing emails.
• You also have the “Right to be Forgotten”, and as soon as properly notified by you, we will remove all your information from our records.
Security Statement
We have taken all reasonable steps and have in place appropriate security measures to protect your information. This site is hosted on a server in Hungary and any personal data retained by us with your consent will be processed in accordance with the The General Data Protection Regulation (GDPR) 2018.
Links
Our website contains links to certain other websites. We are not responsible for the privacy policies, practices or content of these websites and the privacy policy of that other company will apply instead of ours. We advise you to read the privacy policies of each website you visit which collects personal data.
Changes To This Policy
We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.